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My child needs an air ambulance transfer from abroad

Mum and baby on air ambulance transfer from France to UK

Lia’s Wings is a UK charity that provides air ambulance transfers for British children who are born prematurely or become critically ill whilst abroad. We can assist your family whether you have the correct travel insurance or not. Please get in touch with our CEO, Charlotte, if you need our assistance. Her details are below:


We will do all we can to support you and your family.

How Lia’s Wings can help:

  • We can organise an air transfer back to the UK by air ambulance or commercial medical escort (whatever is most appropriate for your child) and provide funding towards the costs.

  • We can organise a hospital bed at the most appropriate hospital back in the UK (this is based on medical need and proximity to your family home).

  • We can provide emotional support – we understand you are in very challenging circumstances and we will do all we can to help you and your family.

  • We can help you access emergency travel documents for your newborn baby.

  • Once you are back in the UK, we can signpost you to other organisations that may be able to help your specific circumstances.

If you have the correct travel insurance, we can still help by:

  • Advocating for you and speaking to your travel insurer on your behalf. Previously, our involvement has resulted in getting babies and children home quicker.

  • Providing emotional support - although you have the correct insurance, we know this process is never simple. We are here for you right now and for as long as you need us.

  • Organising a hospital bed at the most appropriate hospital back in the UK (this is based on medical need and proximity to your family home) - this is not always the case with insurance flights.

Next steps

  • First, speak to your insurance company and find out what they will cover – they may have a service that will help you with the arrangements below.

  • Make sure mum and any partner have accommodation, phone and transport.

  • Let your hotel or accommodation provider know that there has been a medical emergency.

  • Speak to your airline or holiday company for support and let them know they will need to delay any flights home.

  • Find out the name and contact details of the baby’s hospital and treating doctor.

  • Request a medical report from the hospital.

  • Get a foreign birth certificate for your baby.

  • Contact the FCDO, British Embassy, High Commission or Consulate to get assistance.

  • Read this essential information about the transfer -

"I am so grateful to have found Lia’s Wings and wish I'd have known about them sooner. I instantly felt like I had support and someone there who truly cared and wanted to help me and Ren. From medical advice to a supportive chat, helping with my medical transfer and making me feel less alone and helpless whilst stuck abroad. I will forever be grateful and will always remember that first phone call where you helped give me hope again. Thank you."

- Devon, Ren's mum

Families we have flown back from overseas

Molly - a British premature baby in hospital in Cyprus

Lia's Wings flew Molly back to the UK after she was born 16 weeks early in Cyprus

Molly was born 24 weeks gestation (4 months early) whilst her family were on holiday in Cyprus. Lia's Wings provided financial assistance, help translating medical documents, support in obtaining emergency travel documents for Molly, emotional support for Bethany and Jan, and all the logistics for Molly’s safe air ambulance transfer home. 

Alice - a British premature baby in hospital in France

Lia's Wings flew Alice back to the UK after she was born 14 weeks early in France

Alice was born at 26 weeks gestation (3.5 months early) whilst her family were on holiday in Paris, France. Alice's family had the correct travel insurance, but Lia's Wings helped speed up the process to bring Alice home. They also helped arrange emergency travel documents for Alice, spoke to the British Embassy on behalf of the family and secured a hospital bed for Alice in the UK.

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